Frequently Asked Questions

How much does a load of washing cost?

This depends on which washer you are using.

  • 8kg washer is $5 per load
  • 14kg washer is $9 per load
  • 18kg washer is $12 per load

See our Services and Pricing page for full details

How do I use the washers and dryers?

Please refer to our operating instructions which shows step by step instructions for each of the washers and dryers in our laundromat.

Do I need to bring my own soap powder?

Soap powder sachets are available for purchase in the laundromat ($1 per sachet). If you prefer you can bring your own soap powder.

Please refer to the Soap and fabric softener section on our Services and Pricing page for more details

Do you have large washing machines for quilts, blankets and rugs?


What do I do if a machine won’t work?

You can contact us here and we will send someone to check it out.

Can you change notes to coins in the laundromat?

Yes, a change machine is provided against the back wall.

Chance Machine
Change Machine

How long does it take to dry a load of laundry?

Drying times

  • For an 8kg load – minimum about 30min ($5 – $6)
  • For a 14kg load – minimum about 45min ($7 –$8)
  • For an 18kg load – perhaps split the load and use 2 dryers 30 min each ($5 – $6 Per dryer)

Dryer Temperature

  • HIGH temperature 88°C
  • MED temperature 82°C
  • LOW temperature 72°C
  • DELICATES temperature 54°C

What wash cycles are available?

  • Wash Program 1: Hot wash, 65°C
  • Wash Program 2: Warm wash, 50°C
  • Wash Program 3: Cold wash, 20°C
  • Wash Program 4: Bright colours, 20°C
  • Wash Program 5: Woollens and delicates, 15°C

Refer to washing machine instructions for more

How much soap do I need to use

We suggest the following soap powder quantities are used:

  • For 8kg loads – use 1 soap powder sachet
  • For 14kg loads – use 2 soap powder sachets
  • For 18kg loads – use 2 – 3 soap powder sachets

Refer to washing machine instructions for more

But, I don’t want to do my own laundry…

No Problem, contact us and we will set you up with our personal laundry service.

refer to our Personal Laundry and AirBnb services page for more details.

Where is The Mat located?

You’ll find The Mat situated at 81 Carrington Street, Adelaide.

I have a controversial sleep cycle…

No problem, The Mat on Carrington is open from 6:00am to 11:00pm, 7 days a week. Refer to our Trading Hours Page for full details.

Can I leave my laundry unattended?

If you’re in a rush and don’t have time to do your laundry we would rather recommend you take advantage of our personal laundry service. The Mat is under 24/7 CCTV surveillance for your safety although we regret we cannot take any responsibility for lost or stolen property.

The Mat closed while I was away with my clothes inside…

The Mat automatically Locks and Alarms at 11pm sharp. Access cannot be provided until 6.00 am the next day.